Thursday 27 May 2010

Where's the Lid to Your Company's Jigsaw Puzzle?


I absolutely love Michael Gerber!
Perhaps I should add here, that I can get quite excited about life and I do love lots of things! And I'm happily married; so when I say "I absolutely love Michael Gerber" please take it the right way! ;-)

OK, now where was I? Oh yes, Michael Gerber. For those of you who don't know who he is (shame on you!) go to Michael Gerber's website to find out more.
I was fortunate enough to see Michael talk in Leeds in 2004 and I got to meet him afterwards while he signed his book. You can listen to the very evening I went to on a Red Audio CD. Just go to the Red Audio website to get your copy.
This is not an affiliate link and I make no financial gain from your purchase
He was a really nice guy and when you listen to his talk you'll realise not only is he very funny; he's incredibly smart about small businesses.

The part on the CD when he tells the stary of Ace and Bob is hilarious and it's a key turning point in Michaels' life. He realised that most small business owners don't have a clue about business. Most small business owners don't have any systems in place by which to run their businesses. They just react to the day; phonecalls; emails; customers. 

"It was like someboday had bought a jigsaw puzzle, thrown the pieces on the floor.... and thrown away the cover of the box.... Nobody had a picture of the finished puzzle of the business they owned!" Michael Gerber

Mechanics open garages, chefs open restaurants, chiropractors open clinics and Michael Gerber thinks this is a profound mistake. Just because a chef can cook doesn't mean he can run a business. Just because a chiropractor can fix people doesn't mean she can run a business.

He says that nearly all small business owners are busy, busy, busy everyday, working in their businesses instead of ON their businesses and at the end of the week they wonder where the time's gone. Every business needs to have systems to follow. "This is how we do it here; no not that way; this way." Most small businesses are reactive instead of proactive and Michael Gerber says it's a tragic shame.
So where's the lid of the jigsaw puzzle of your business? If you've lost it don't worry. You can start today and decide what the picture of the finished puzzle of your business looks like. Leave all those peices scattered on the floor of your office for now and take some time out to think about the vision of your business. 
  • What do you want to achieve with your business? 
  • What's the reason you started it originally? 
  • What's your story?
  • Do you want to build it into the world's biggest something? Like MacDonalds or Walmart? 
  • Or do you just want a nice income each year? 
  • Do you want to build a business which you can pass on to your children? 
  • Or do you want to sell up in 7 years time for mutli-millons?
Whatever it is you want, you need to get the picture clear in your head and put some systems & processes in place so you can begin to stick your jigsaw pieces together. 

The beauty of this is you get to decide! I look forward to hearing about your jigsaw puzzle.

2 comments:

Simon Bunker said...

Really interesting post Dickie. I am also a fan of Gerber, what he says seems to make an awful lot of sense. Since reading his work, I have changed a lot of things that I do in my business and things have improved massively.
Great Work!

dickiearmour said...

Simon, thanks for your comment. Great to hear Michael Gerber has helped you and your business.
I'm loving your blog http://www.bloggingbookworm.com

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