Friday, 3 December 2010

Networking for Business - In Summary


So that's it - my experience, advice and guidance on networking for business.

It’s your approach and attitude which are so important and remember that no one’s here to buy anything. Get your story clear so you can tell everyone about it and just be yourself. People buy people so take time to get to know the people at each meeting and over time you’ll make some great, new friends and find suppliers.

The other thing you’ll get from networking is improved motivation and confidence and please, please, please, remember to follow up!  


Business Networking Groups
For anyone who's interesting in trying networking for the first time here is a list of some networking organisations in the UK:

In case you missed any of the other articles in the series just click the relevant link below:

Networking for Busines - Introduction
Networking for Busines - Part 1
Networking for Busines - Part 2
Networking for Busines - Part 3
Networking for Busines - Part 4
Networking for Busines - Part 5
Networking for Busines - Part 6
Networking for Busines - Part 7

I hope you enjoyed this series! I'll be doing a few more blog series in 2011. If there is a particular area of business where you need help and advice, please add your comments below and I might create a series especially for you!

Thursday, 2 December 2010

Business Cards - what do you do with them?

Jeffrey Gitomer is a huge advocate of Networking to help grow your business. I've been networking for a while now and the one thing I've noticed is the number of business cards I collect. I don't mean I'm a collector of business cards! I mean each time I meet someone at the various networking events I attend; I am given their business card.

I now have hundreds of the things! Here is a picture of my desk a few months ago before I came up with my system.

What do you do with all the business cards you've collected over time?


You need a system

I'm pleased to say I've now got a system. Michael E. Gerber would be very proud of me! As soon as I get back to my office from a meeting I take out the business cards from my jacket pocket and place them on my desk in front of my keyboard. I then open my Sharepoint contact list and add all the details from each one into the relevant contact list.This synchs with my Outlook contacts which in turn syncs with my iPhone so I only have to add the information once and I have the details where I need them.

In the case of those people who have asked for more information and help with domain names I ask them for permission to add them to my mailing list and all those I also add into MailChimp.*

Now you don't need to use an Intranet Sharepoint system from TWG Systems like I do. You might use a CRM (Customer Relationship Management) tool such as ACT! or Salesforce or HighRise. But even starting out with a simple Excel spreadsheet is better that nothing at all.

Easy to stay & get in touch
You need a contact database so you can keep in touch with your contacts. So you can keep those people who have asked, in touch with your products and services and news. So you can keep in touch with those contacts who might become suppliers of yours. Imagine if one afternoon you need to get in touch with one of those contacts who's card is amoungst the hundreds spread over your desk, or in your drawer. How will you find their contact details? If you've entered them in a database one quick search and you've got all the relevant details to hand.

So start adding your contact's details into a system today.


*MailChimp is an amazing Email Marketing tool and it's free for up to 1,000 contacts! It is brilliant for small business owners. I will be writing a seperate blog post on MailChimp in the next couple of weeks.

Wednesday, 1 December 2010

Networking for Business - Part 7

Follow Up


It staggers me how many people in Networking don't follow up effectively!
Don’t forget to Follow Up! It’s amazing how many people say they will do something, call you or send you an email and never do! So do make sure you follow up with any of the people you’ve met and agreed to do something for. This follow up should ideally be the same day, so later on that afternoon or at the latest the next day. Any longer than this and you’ll probably end up forgetting and if you do remember the perception won’t be as good as it could have been.
It’s so easy to use the “I’ve been so busy!” excuse and yes we’ve all used it haven’t we?! “I’m so sorry I didn’t get straight back to you; I’ve been flat out”. But this is great! I love it when people don’t follow up; especially my competitors, because if you actually do follow up in good time, you’ll be head and shoulders above the rest. Most people don’t follow up effectively so this gives you a big jump ahead of them.

Keep Following Up
Also make sure you keep following up. If someone was interested in your products or services then keep following up. Keep calling them and keep sending them emails and of course if you are both part of the same business network give them a gentle reminder next time you see them.

Email Marketing
If you are not using email marketing in your business you should be. Email Marketing is now really simple to implement and can be really cost effective. I highly recommend MailChimp. MailChimp is a very easy to use email marketing system, accessed via a web browser. It is brilliant for following up any leads. You can send up to 5,000 emails a month and you can have up to 1,000 contacts in your account and all for FREE!
People can subscribed to your email campaign and you can add their details, with their permission. Then you simply send out your email campaign to let them know about your latest deals and offers.

Social Media
Another effective way to follow up is via the various social media platforms such as Twitter, LinkedIn, FaceBook and online forums. The 4Networking forum is a brilliant, free resource for businesses and it's a great way to follow up after a business breakfast.
LinkedIn is an excellent platform for connecting with business professional and it's quite typical to get a few LinkedIn requests a fter a business network breakfast or lunch.
Twitter is brilliant for connecting with your fellow networkers and for keeping in touch with each other and arranging follow up meetings.
So make sure you embrace the different social media websites and use them as part of your follow up mix.

The Telephone
As old fashioned as it seems to becoming; don't forget to use the telephone! It is still without doubt THE best follow up tool in your following up tool box. Too many people rely on email to the job for them. I always like to follow up via email, social media AND the telephone.

So don't be one of the masses; make sure you follow up and do what you said you would do and then keep following up!

Related posts:
In case you missed any of the other articles in the series just click the relevant link below:

Networking for Busines - Introduction
Networking for Busines - Part 1
Networking for Busines - Part 2
Networking for Busines - Part 3
Networking for Busines - Part 4
Networking for Busines - Part 5
Networking for Busines - Part 6
Networking for Busines - Part 7

Monday, 29 November 2010

Networking for Business - Part 6

Motivation & Confidence

















One of the huge benefits of networking is the extra motivation and confidence you get.
Those people who know me, know that I don’t lack motivation. I’m quite an extrovert, I love life, I jump out of bed every morning with a smile on my face. One of my favourite sayings is "Life's too short not to live it up a little!"

Helps you Grow as a Person
But networking has given me even more motivation and it can for you too. Because I work from home a lot of the time, it was fantastic for me to be able to get out of the home office and actually start networking with people and again many who know me found it hard to believe that I was really scared of speaking in public. Having to do the 40 seconds or 1 minute rounds when I had to stand up and introduce myself and my business was terrifying at first. But having done so on a regular basis over the last year and a half I actually look forward to it and I now give regular talks to different groups and within 4Networking I am doing 4Sights all over the South West of England.

Help & Support
So the motivation and confidence I’ve got from networking has been great and part of that comes from all the help and support you get from the other members. Many of the people who come to these networking meetings have a lifetime of experience in business and so it’s a great place to come and get help and advice and to share and to learn from other business owners who have been in your situation. It’s also a great place to get support at times of trouble. I was feeling very down recently and I was amazed at how many new friends from networking called me up and made me feel so much better. I've also been for coffee with a couple of people who approached me asking for help on their business. I'm no expert, but they wanted someone to talk things through with and I was so pleased to be able to help.

If you've got a business issue or problem which you need help with, think about those who you know in your network and go to them. Ask them if they'll spare you some time. You'll be amazed at how happy most people will be to help. The "Can you help?" section on the 4Networking forum is a brilliant place to go to get help, advice and guidance. It's also a great place for you to offer your help to others who need it.

Testimonials
The other area where you can get renewed motivation is from doing a good job for a customer and getting a wonderful testimonial. This always sets me up for a great week. Remember this and please do give testimonials to anyone you do business with within your business network. It will absolutely make their week!

LinkedIn
Many of your contacts will be on LinkedIn so do ask any of them who you've done work for to give you a testimonial on LinkedIn. Once you've got some good ones, add them to your website too.

My next blog post will discuss one of THE most important aspects of networking - Follow Up!

Related posts:
In case you missed any of the other articles in the series just click the relevant link below:

Networking for Busines - Introduction
Networking for Busines - Part 1
Networking for Busines - Part 2
Networking for Busines - Part 3
Networking for Busines - Part 4
Networking for Busines - Part 5
Networking for Busines - Part 6
Networking for Busines - Part 7
How to Use LinkedIn Effectively for Your Business

Friday, 26 November 2010

Networking for Business - Part 5

Suppliers

















Again I didn't envisage that there would be suppliers I'd use in the room when I started networking. After all, why would there be? I wasn't there to buy! I was there to market my business and products and services!

But I quickly realised that there were potential suppliers for my business in the room. For example I’m now using a call answering service called answer.co.uk . I’d never thought about a call answer service before. I’ve been in business for 28 years and you’d think I should know better but we were missing calls. So on the recommendation from Mr Kim Hambley and the lovely Katie Millman I tried the service. Now our calls are taken by a professional call answering team and our customers have been very impressed. So think about your own business. If you're a one-man or one-woman band who answers your call when you aren't able to? It sounds far more professional to have your calls answered in your company name. It can also make your business seem bigger than it really is and gives your customers and potential new customers a good first impression.

I got my business cards printed by a guy I met through networking. The coffee mug I take with me and I take to most meetings was supplied by a fellow networker. And all of this was a surprise to me. I went along looking to sell my business and services and tell people about what I did but I suddenly realised there were potential suppliers in the room. I used to get all my stationary from a stationary retail outlet in an industrial estate near my office – I don’t anymore. I use KN Office supplies because I like Nick Elston, their sales guy who I met through networking, and their service is excellent. All my websites are done and looked after by Jamie Forster the owner of www.motley.co.uk. When I meet anyone who needs help with their website design I always recommend Jamie - he's absolutely brilliant. I've now got my own "Cloud"! An intranet system supplied by Andrew Twigg from TWG Systems. It's great, I can connect anytime, from anywhere and have access to my important documents, contacts and so much more.

So I’ve been giving business to others and I will continue to do so. So think about suppliers which you might need. Do you need business cards, do you need help in your business, do you need graphic design, do you need web site design, do you need stationary, what do you need? Also think about others who you know who might need the products or services of the businesses of those people in the room. It's always a great feeling to refer business to your fellow networkers. So just be aware of this during the 40 seconds / 1 minute section and listen out for any potential suppliers that might be in the room.

My next post is all about the motivation and confidence you can get from business networking. 

Related posts:
In case you missed any of the other articles in the series just click the relevant link below:

Networking for Busines - Introduction
Networking for Busines - Part 1
Networking for Busines - Part 2
Networking for Busines - Part 3
Networking for Busines - Part 4
Networking for Busines - Part 5
Networking for Busines - Part 6
Networking for Busines - Part 7

Wednesday, 24 November 2010

Networking for Business - Part 4

Friends


















This was a huge bonus for me. I didn't see the whole friend factor at all. I came along like most people do at the start and I came along to sell; to market my business and products and services.

Business still happens
But that’s not what happens. Yes, of course it does happen. I’ve done a lot of business through networking.  We do Twitter for Business workshops and Blogging workshops all under the umbrella of our brand www.learnsocialmedia.co.uk  and we haven’t done any advertising. It’s all been promoted via email marketing and networking. The last event we ran last a couple of weeks ago was a sell out and all as a direct result of networking. I've had 43 new customers as direct result of networking and I now look after all their domain name requirements via www.freeparking.co.uk. One of those is a business coach and they have transferred in 5 domain names but they have also bought 11 new domain names for their business.

Know - Like - Friends!
So networking can be incredibly powerful for your business. But it’s the whole friendship thing which I hadn’t imagined and because you are seeing the same people each time its natural that over time, you will get to know them and like them. And that's when the business starts to happen. As I say, I've had quite a few customers transfer their domain names over to us from our compettiors and all because they know they have a hot line into me! A face they know; like and trust. Much more preferable than doing busines with a faceless organisation where they don't know anyone personally.

Coffee Mornings!
I love the 21st century! I now do coffee mornings!!
Normally the domain of women, us men – well me anyway! – are now doing coffee mornings too! I meet people regularly for coffee and this has really helped cement friendships and of course, over time business happens too.

So don’t just think of networking as a business tool. There will be new friends of yours in the room at the next meeting you attend! And that was a great added bonus for me.

In my next blog post we talk about another unseen gem - suppliers.

Related posts:
In case you missed any of the other articles in the series just click the relevant link below:

Networking for Busines - Introduction
Networking for Busines - Part 1
Networking for Busines - Part 2
Networking for Busines - Part 3
Networking for Busines - Part 4
Networking for Busines - Part 5
Networking for Busines - Part 6
Networking for Busines - Part 7

Tuesday, 23 November 2010

How To Get More Done - Concentrate!

I was driving back to the office the other day and noticed a general trend in people's driving habits which got me thinking about business.

I was driving along a dual carriageway approaching a set of traffic lights. Both lanes went straight on. The traffic in the left hand lane was backed up with about 12 cars sat in a line but the right hand lane was empty. So I moved into the right hand lane and instead of having to queue up behind the others, when the lights went green, I sailed on effortlessly.

This got me thinking, why do so many drivers just "happily" sit in queues instead of going in the other lane and making effortless progess. I thought at first that perhaps it was a British thing. We're well known as a nation who "like" to queue for everything!

But as I continued my journey I noticed other drivers dithering and not making progress; being slow to react to traffic lights changing and sitting behind slow vehicles like lorries and buses. Now please don't get me wrong; this isn't about speed or getting from A to B in record time. But it's about people being focused on the job in hand and doing it well. I realised that many of the drivers I journeyed with that morning were not at all focused on the job in hand. They weren't concentrating on driving. They were oblivious to the traffic. They seemed to be in their own little worlds.

And I think this is something we all do from time to time when we're driving. Overtime, driving becomes second nature. (If you're a learner driver, then I do feel your pain! I promise you it does get easier wth practice!) So we don't concentrate on driving as much as we should. Instead we sit in traffic thinking about our lives; the work we have to do; the problems we're currently having; dreaming about that special person we just met etc..

Get in the game!
Which is why we end up sitting behind the slow vehicles and sitting in a long line of other cars. It's not that we really like queuing! I just think we're "not in the game", as Billy Cox would say. We need to get in the game! We need to really focus on the job in hand. We need to concentrate! Can you imagine what better drivers we would be if we concentrated. If we lived and breathed everything about the car, the noise of the engine, all our surroundings, the traffic lights, the speed, the steering wheel, changing gear at the right time and if we remembered our Highway Code. "Mirror, signal, manoeuvre". How many times have you seen someone start to pull out into your lane before they have indicated? It happens all the time.

Start focusing
It's the same in business. We are not concentrating. We are getting distracted. We don't focus intently on each task as we set about them. We let other things get in the way and disturb us. It's understandable really. With so many applications open at one time on a PC or Mac how can expect not to be disturbed?! An email drops into your in box; a new tweet arrives in Tweetdeck; a phone call.

Wouldn't it be much better if we set out with the right intention? Close all the applications on your computer and just leave open the one you are using for that 20 - 30 minutes. If you are working on your next email marketing campaign and you're writing the content for one of the follow up emails. I would write it in Word first. Close all the other programs down and just leave Word open. Close all your browsers, close Outlook or whichever email client you use. Switch off your mobile phone and divert your phone. And then just focus - concentrate - on the task at hand.

You'll be amazed at how much more effective you will be. You might even stop sitting in traffic and start to pick the empty lanes at traffic lights! Please try it and let me know how you get on.